Online shopping building materials are really "injured"
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April 08 13:08:01, 2020
Clothing, shoes and hats can be bought online, lamps, tiles, you dare to buy online? With the popularity of online shopping, building materials have gradually been included in people's online shopping list. The price is cheap and delivered to the door, so many young couples who are saving troubles are rushing. There are various problems behind the quick, not only make the decorator physically and mentally exhausted, but also regret the renovation of the new home.
Delivery delay of 5 days has dragged down for one month
Ms. Yan told reporters that the reason why she chose to buy online building materials is because there is no time in normal times, and the second is because the price of online building materials is relatively cheap. "The same tile, 30 yuan for physical stores, 14.4 yuan for online, plus shipping costs. The physical store is much cheaper. A lot of hardware, the price is only half of the physical store."
Although the price is cheap, it can be troublesome but it is quite a lot. Mr. Ma complained, "I said the delivery date was delayed. The result was delayed for 5 days. The logistics company could not deliver the goods to the door. I had to find someone to look for the car to carry. The brick master couldn't wait, saying that the individual's work was done first, and the master waited for another half a month. After waiting for this one, it took a whole month."
More than 20 calls for the Yuba
Mr. Ma’s complaints are not limited to this. Returning goods is a headache for him. “I bought a Yuba online, it’s really cheap, only 300 yuan. After the arrival of the goods, I found the master to install and found that the size I requested did not match, and the master said There are quality problems." After discovering the problem, Mr. Ma contacted the seller on the Internet and asked for a replacement. "The attitude is very good. It is not going to be easy. We have been chatting online for a long time. I have called more than 20 calls." It took me a week to retreat, and the seller was still unhappy."
Mr. Ma told reporters that this "big thing" has a good problem, "300 yuan, it will be worth a week. You said that if the joint size is wrong, or the pipe is thick, you can only Going out to buy, I can't afford time." Because his wife had a whimsical online shopping decoration, Mr. Ma did not have to quarrel with his wife.
The difference in the color of the wallpaper is more and more troublesome.
Ms. Liu was more rushed when she was married, and her wallpaper was her biggest regret. For three years, she wants to add a bright color to her home, but she doesn't want to “make a big civil engineeringâ€. “One has no time, and the second is afraid of pollution.†So Miss Liu chose to buy the wallpaper like a sticker. Very environmentally friendly and you can post it yourself without having to ask the master."
Because I don't know if the effect is good, Miss Liu bought a test strip first, and the effect came out well. Miss Liu bought another one. After being posted, I found that the newly purchased wallpaper has a color difference with the previous roll of wallpaper, which is especially noticeable under the light. Miss Liu contacted the seller to reflect this problem. The seller answered that there are such problems in different batches. There is no way to solve this problem. Even if I send Miss Liu a volume, I can't guarantee that it is exactly the same color as the first volume. "The more I look at it, the more I am worried, I want to tear it off!"
Consumers Association reminds: building materials are not suitable for online shopping
In response to these disputes caused by online shopping building materials, the Municipal Consumers Association reminded that household products such as furniture and building materials with glass as the main material are not easy to purchase online, because such goods are easily damaged during transportation, and the reasons for the investigation are more complicated; and some large products are expensive. There are many accessories, and the installation is complicated. The risk of online shopping is high. Tiles, flooring and other building materials are not easy to buy, because such products are not only heavy and bulky, high in freight and easy to damage, and the amount cannot be accurately calculated, supplemented and retired. Trouble, and prone to chromatic aberration. Ceramics, sanitary ware, lacquered furniture and other products are not easy to purchase. These products are heavy and bulky and easy to damage. If there is no outer packaging or outer packaging, the glazed surface is easily scratched and the appearance is affected. Spend more logistics costs and so on.